Privacy policy

This page describes how Tixi ("we", "us", "our") handles information when you use our website and products. We aim to collect only what we need to run the service, improve it, and support you.

Information we collect

We may collect information that you provide directly (such as your name, email address, and billing details), usage information about how you interact with Tixi, and technical data such as device type, browser, and approximate location.

How we use information

We use this information to operate and secure the service, personalize your experience, provide customer support, and understand how Tixi is performing so we can improve it.

Sharing and third parties

We don't sell your personal data. We may share limited information with trusted service providers (for example, analytics, billing, or infrastructure partners) who help us run Tixi. These providers only receive the data they need to perform their services and must protect it.

Data retention

We keep your data only for as long as it's needed for the purposes described here, or as required by law. When your account is closed, we delete or anonymize personal data within a reasonable period, subject to backup and legal requirements.

Your choices

You can request access to, correction of, or deletion of your personal information, subject to certain limits. You can also opt out of non-essential communications at any time by using the unsubscribe links or contacting us.

Contact

If you have questions about this policy or how we handle your data, email us at privacy@tixi.ai.